Privacy Policy

1. Introduction

Welcome to CodeSpring.app (“CodeSpring,” “we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and software services.

By creating an account or using CodeSpring, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide Directly

When you register or subscribe to CodeSpring, we may collect:

• Name
• Email address
• Billing and payment information
• Account credentials
• Any other information you choose to provide when contacting us

Information Collected Automatically

When you use CodeSpring, we automatically collect certain information to improve our services, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Log data (usage events, timestamps, errors)
• Cookies and similar technologies

Analytics & Usage Tracking

We use PostHog.com to track how users interact with our app. This includes:

• Feature usage (e.g., which tools you access)
• Clicks, navigation paths, and actions within the app
• Error and performance data

Session Recordings

To better understand user experience, we may use screen recording features within PostHog. This allows us to see how you navigate and interact with the platform. These recordings are:

• Stored securely within our analytics system
• Used solely for improving product performance and usability
• Not shared with any third parties

3. How We Use Your Information

We use your personal and usage information for purposes including:

• Providing and maintaining the Service
• Processing purchases and payments
• Improving features and user experience
• Troubleshooting issues and monitoring performance
• Responding to inquiries and providing support
• Complying with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in these circumstances:

• With trusted service providers who help us operate the Service (e.g., payment processors, analytics providers)
• To comply with legal obligations or enforce agreements
• To protect the rights, property, and safety of CodeSpring, our users, or others
• With your consent or at your direction

5. Data Security

We implement technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access a copy of your personal data
• Correct inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing activities

To exercise these rights, contact us at support@codespring.app.

7. Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure data protection in accordance with this Privacy Policy.

10. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be effective upon posting with the “Last Updated” date revised.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: